Process Mining

Extracting insight and value from your process related data

Process Mining is used to gather insight about actual process performance and structure. Numerous techniques exist in order to derive value from time based data, that can be used to improve both process performance and quality.

In VENZO Analytics we can help you either on a project based basis or by delivering Process Mining as a Service.

Project scope can be something as simple as analyzing your Incident Management state flow in order to see if your ITSM system guides users in following the agreed process, to leveraging advanced process mining techniques in order to optimize quality, lower cost or discovering new innovative ways to deliver value to customers through your processes. 

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